Coping with Continuous Change in the Business Environment. by Antonie Botha, Derrick Kourie, Retha Snyman

By Antonie Botha, Derrick Kourie, Retha Snyman

Geared toward wisdom administration execs and scholars within the box of information administration, info technology, details structures and software program engineering, the e-book presents solutions to the 'what-is' and 'why-is' questions with reference to wisdom administration. It investigates the options and parts, the drivers, and demanding situations eager about wisdom administration. within the moment a part of the ebook the 'how' and 'with-what' features of data administration are lined. even though wisdom administration is essentially considering non-technical matters, this publication concentrates at the technical matters and demanding situations. a brand new expertise framework for wisdom administration is proposed to place and relate the several wisdom administration applied sciences in addition to the 2 key purposes of information administration, specifically wisdom portals and data discovery (including textual content mining).

  • Best practices for a couple of wisdom administration matters are discussed
  • A new expertise framework for wisdom administration is proposed to place and relate the several wisdom administration technologies
  • Written through the world over said KM researchers and practitioners

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Extra resources for Coping with Continuous Change in the Business Environment. Knowledge Management and Knowledge Management Technology

Sample text

4 indicates, these solutions can be expanded into various strategic and practical activities and initiatives such as: policy creation; best practices or quality management; 46 Knowledge management perspectives and concepts policies and procedures; project reviews; resource management; mobile links; and incident management. Where applicable, we will return to some of these collaboration solutions in the second part of this book. The process perspective Knowledge by itself is not powerful. 1 (Anonymous) Different knowledge management processes Before knowledge, experience and expertise can be effectively leveraged and transformed into valuable organisational assets they must be formalised, distributed, shared and applied.

Com as well as Spek and Spijkervet (1996, cited in Baek, Liebowitz, Prasad and Granger, 1999) and Quinn, Anderson and Finkelstein (1996). From various sources such as Nonaka (1991), Depres and Chauvel (2000), etc. It is however still very early to judge success or failure. Consortium for Service Innovation (Canada) (year unknown). Ibid. 37 3 Knowledge management perspectives and concepts The fundamental building material of a modern corporation is knowledge. Using knowledge to make money is the real challenge.

G. books, documents, e-mails, etc. Knowledge: Insights and context from the mind – what the knower knows Tacit Knowledge: Knowledge that is difficult to articulate or represent Imbedded Knowledge: Knowledge contained in processes, products, rules and procedures Source: Idea and content adapted from a variety of sources including various IBM presentations on e-business. 20 Knowledge perspectives and concepts cannot express the specific information on which some knowledge may depend, and also often has no clear wording or formulation of the reason for a particular decision or action – which was taken because of certain expertise, knowledge or intuition.

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